Frequently Asked Questions

General

Internet connection is required on the phone to control the devices from outside your home.

You can still control devices from your phone, locally (When your phone is connected to the same WiFi network)

No, no one would be able to control your lights unless they have the access. We have 256-bit AES encryption, the same as that for credit cards, so even if someone hacks into your WiFi, they can do nothing with your lights.

The Basic

Yes, the product is designed in a way that it perfectly fits in the space available behind a standard 4-switch plate.

Yes, the product is designed in a way that it perfectly fits in the space available behind a standard 4-switch plate.

Yes, they would be functioning normally, but the normal switches will work as two way switches

Our installation partner, Housejoy would be available at your service for setting up the product (just give them 15 mins for the same).

Yes, it is a retrofitting device. It fits behind your existing switchboard without any extra wiring and change in aesthetics.

Yes, your 2-way switches would be functioning the same way.

Yes. The LEDs with dimmable drivers can be dimmed from the phone as well.

All the four appliances connected to the Basic can be dimmed.

The lights starts flickering if you try dimming the Non-dimmable ones.

Devices with a rating of more than 200W like ACs, TVs, Microwave, Geyser, Heater can’t be connected to Basic directly. An additional mod( Heavy) is required to control such heavy load appliances.

No you cannot connect your plug point to the Basic directly. You need an additional mod (Plug point) for the same.

The App

It won’t as it consumes data equivalent to downloading a whatsapp image, in an entire day

You can give access to N number of people.